Frequently Asked Questions
Common questions from importers, wholesalers, distributors and bulk buyers about our export and wholesale process. For anything not covered here, reach out directly on WhatsApp or contact us.
What's your typical lead time?+
Samples: 3–7 days. Bulk orders: 45–60 days for a 20ft container (depending on quantity, customization, and season); 90–120 days for a 40ft HQ container.
Can I get faster delivery than the standard lead time?+
Yes — small quantities can be air-freighted for urgent requirements (additional cost applies); large bulk orders follow standard sea freight timelines.
What are your payment terms?+
50% advance to confirm the order, balance before dispatch.
Can I get a sample before ordering in bulk?+
Yes — samples are available at sample cost plus shipping, and that cost can be adjusted against a confirmed bulk order.
What customization do you offer?+
Color, finish, packaging, branding, and private labeling. Custom molds/designs may require a higher minimum order quantity and additional tooling charges.
What's your MOQ?+
Flexible for standard products; custom orders generally require a higher MOQ.
Can you handle large or seasonal orders?+
Yes — production is scalable, particularly for Ganesh festival season and export demand.
Do you do quality checks?+
Every product is inspected before packing, with export-safe packaging available.
How quickly will I hear back?+
We typically respond within 3 hours.